CSL aim to ship all orders within 4-7 days business days (this does NOT include weekends) from the placement of the order. We offer free shipping* on all orders over $200.00NZD excl GST throughout Mainland New Zealand. Orders under $200.00NZD excl GST will incur an $8.90NZD+GST freight charge throughout Mainland New Zealand - please contact us for an estimate if you require goods shipped overseas. Please note bulky items such as furniture, beds, bunks and mattresses can only be freighted within Mainland New Zealand and are excluded from our free shipping offer - please contact us for a quote on shipping prior to ordering any of these products. For safety reasons we cannot air freight Christmas Crackers. View our Delivery Information page for more details.
* excludes beds, mattresses, bunks, furniture, headboards, large bags of polyester fill & cushion inners - please contact us for a freight charge prior to placing your order.
Important - during the festive period (November / December) and during COVID lockdowns (level 2 or higher) there will be delays in both the dispatch and delivery of all orders.
At CSL we stand by the quality of all of our products and are committed to ensuring you are satisfied with your purchase. If you are unhappy with your purchase you may return it to us within 7 days of delivery with the condition the product remains in its original, unopened, unused condition, complete with all original packaging, tags and instruction manuals. Please note we charge a 20% restocking fee which will be deducted from the purchase price on all refunds.
There are NO returns on special make items, duvet inners, mattress toppers or pillows due to hygiene reasons, and beds, bunks, mattresses, bedheads, furniture, clearance specials, international orders or products that have been laundered unless they are faulty. View our Returns Policy for more information.
All images are used for illustrative purposes only. Every effort is made to display these as true to life as possible. Due to the variety of digital screen settings some products may look different on different screens.